[Ulaanbaatar city, November 3, 2023] - At the Millennium Challenge Account-Mongolia, we are thrilled to announce the launch of WATER OPERATORS’ PARTNERSHIP program. The program is a sub-activity under Water Compact II, signed between the U.S. Millennium Challenge Corporation and the Government of Mongolia.

This exciting endeavor is designed to enhance capacity building for the Water Supply and Sewerage Authority of Ulaanbaatar city (USUG). The program aimed at empowering USUG engineers and technicians through knowledge exchange and experience sharing with the esteemed water utility organization of the Kingdom of the Netherlands. Our primary goal is to enhance the USUG’s capabilities and equip them with the best practices in the field, enabling them to localize these practices to USUG and improve their performance through 9 operational areas.


MCA Mongolia Water Compact has designed an extensive training program for a duplicated number of 200 USUG’s engineers and technicians. Our comprehensive evaluation of their baseline performance between 2019-2021 has identified priority areas for improvement, using the “AquaRating” international assessment and benchmarking tool for utility operation developed by the International Water Association. 


This approach ensures that our efforts are laser-focused on the most important areas: Sewerage and Wastewater, Non-Revenue Water, SCADA and Automation, Asset Management, Financial Sustainability, Emergency Planning, Investment and Procurement, and Human Resources Management. 

The employees attending the training will develop a comprehensive plan to enhance USUG’s operations, and we are confident that their newfound knowledge will empower them to execute this plan successfully. We are excited to announce that the initial training trip for USUG staff is scheduled for early 2024.

We are optimistic about this program's potential to accelerate USUG’s growth. We look forward to the positive impact it will have on the public utility sector in Mongolia.